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Customer Testimonials

  • Homeowner in Pleasanton, TX

    “If you have storm damage to your home the first call you should make is to MacKenzie and they will make sure your home is restored!”

  • Homeowner in Boerne, TX

    “They did a beautiful job. The first representative who came out to look at the job was very professional and pleasant.”

  • Homeowner in Floresville, TX

    “I was most satisfied with their response time and the information. They really kept us informed throughout the process and explained what was happening.”

Plugging the Effects of Water Damage

Wall with water damageWater is the element of life but when it comes through storms and floods, it can negatively impact the lives of those it touches. Water damage can warp the materials of your home and usher in mold. Dealing with the effects of flood or storm damage becomes more and more crucial as time passes. Here are some things to keep in mind to help you address instances of water damage:

Pipe Leak

A leak as small as an eighth of an inch can pour out as much as 100 liters of water in 12 hours. What is if the leak is bigger than that? A visible pipe leak is mixed-blessing because it is easier to fix. Imagine if a pipe leak is happening inside your dry wall or in any interior component of your home?

Detection is crucial when it comes to pipe leaks. If you can’t see a leak but you suspect there is one, try inspecting all the parts of your home which use water fixtures. Check bathroom walls and ceilings for water stains or the cupping or warping of wood planks due to excessive moisture. Shut off all faucets in your house and then check your water utility meter if it is still giving readings. If the answer is yes and  you still cannot find anything, you will need to get a water damage remediation professional with the proper scanning equipment to help you.

Once you find the leak, just shut off the water main and use the appropriate sealant in order to plug it.

Toilet Backflow

No other form of water damage provides the same level of embarrassment like toilet backflows. Once you see that the water isn’t going down in the toilet bowl, raise the tank lid immediately and lift the cap at the bottom of the tank. This should be an effective first step. If that does nothing, switch off the water coming into the toilet by turning off the valve at the back side of the toilet seat.

Once you’ve defused a potentially difficult situation, resolve the blockage problem by either using a plunger or a snake. You can also use muriatic acid in order to melt the deposits that may be blocking the pipes. Check if the same thing is happening to all the toilets in the house. If it is, switch off the water main and get professionals to help you as the source of the issue may be happening in your connection to the sewer main.

Flood

After your home gets flooded, immediately switch off the power coming into your home. Get rid of the excess water through the use of towels and pails. Use fans to dry out the affected areas. This is crucial to prevent the growth of mold. Dry your electronics first and do not use them for at least three days until you’re sure that they’re totally dry.

When you encounter a pipe leak, toilet backflow, storm and flood damage, please do not hesitate to get in touch with Mackenzie Restoration. Mackenzie Restoration has been serving the city of San Antonio and the communities of San Marcos County in Texas with excellence and professionalism for more than 23 years. Even for fire damage and environmental services, Mackenzie is the best. We will respond to your issue like the true emergency it is.  Please get in touch with us at 855-982-9654 or through the contact form on this page. We restore homes and lives.