Get the help you need, NOW!

Fields with (*) are required.
Full Name*
Phone Number*
Email Address*
Comments

Customer Testimonials

  • Homeowner in Pleasanton, TX

    “If you have storm damage to your home the first call you should make is to MacKenzie and they will make sure your home is restored!”

  • Homeowner in Boerne, TX

    “They did a beautiful job. The first representative who came out to look at the job was very professional and pleasant.”

  • Homeowner in Floresville, TX

    “I was most satisfied with their response time and the information. They really kept us informed throughout the process and explained what was happening.”

After the Fire is Over: Dealing with the Aftermath of Fire Damage

Even though a fire may be over, a fire damaged home may still not be safe. It can still spur secondary fires if its residents are not careful. There is also a chance of increased liability for the home owner if he acts heedlessly during a post-fire event.

Here are some tips from Mackenzie Restoration to keep yourself safe and liability free if your home encountered a fire:

Wait for the fire marshal to signal that the site is safe to access. These experts first need to get rid of possible sources of secondary fires from the home or establishment. Getting their approval first is important from a safety standpoint.

Switch off the electricity. A fire compromises all the systems in a home, especially the wiring. If the electric system is still active there is the danger that any exposed wires may still be live and therefore electrocute you or a family member. It can also spark another fire.

Room after a fire

Call your insurer and wait for instructions. Chances are, your insurance company will send one of their adjusters to check the site for herself. He or she will need access to properly identify and assess your losses. If you clean the site immediately, its condition may be compromised and your adjuster might not be able to make a sound assessment. You may also be opening yourself up to a rejection of your claim or to more liability.

Wear protective clothing. Wear a face mask, gloves, and proper clothing to mitigate exposure from the ash and soot. Open the windows and let the air in to remove burnt smells. Use dehumidifiers or fans in order to dry out wet areas hit by firemen’s hoses. Remove debris and list burned items and take them out of the site in order of value. Inspect nooks and crannies for soot and ash. Clean plastic surfaces and windows with mild alkaline solutions. Polish metal items and surfaces with cooking oil to remove smoke and ash particles. Paint over damaged walls with the proper oil-based or lacquer paints.

Your best bet: call a restoration professional. Why go through all the inconvenience of fixing the fire damage yourself when you can get in touch with remediation experts like Mackenzie Restoration. The team of restorers at Mackenzie will clear the site of any debris, structurally dry wet areas, perform content restoration on salvageable items, handle all communication with your insurance company, and then re-construct the affected parts of your home. We’ll do a good job so your home gets back its pre-loss condition. Our team can be deployed as soon as the fire is out because we treat your issues like the true emergencies they are.

Mackenzie Restoration has been serving San Antonio and the communities in and around San Marcos County since 1982. We handle all types of structural restoration emergencies including water damage remediation. You can get in touch with us at our 855-982-9654 number and through the contact form on this page. Mackenzie Restoration restores lives and homes.